Dreamforce 2025 Day 1 All The New Stuff: Everything You Need to Know About What Salesforce Just Dropped

1. Agentforce 360 and the Idea of an "Agentic Enterprise"

Salesforce has just unveiled Agentforce 360, the central piece of its vision for an Agentic Enterprise - a world where AI, data and humans work together like one brain. This marks the rise of agentic ai as the next evolution in enterprise technology, boosting human potential and ensuring responsible automation. The goal here is for all this to come together and work as a single, super-smart system.

Agentforce 360 is built on four key building blocks:

1. Agentforce Platform, Builder and Voice - basically you get a new conversational builder, plus a way to integrate voice features into Salesforce systems, allowing users to just talk to them.

2. Data 360 - they’ve rebranded Data Cloud to Data 360 which is now more than just data storage, it also comes with context aware stuff, and the ability to turn unstructured data into something useful.

3. Customer 360 Apps and Logic - this is where you get to embed specific business logic into agent workflows so that those agents can actually make smart decisions. Agentforce 360 is designed to bridge the agentic divide, enabling enterprises to create smarter, more autonomous systems that integrate seamlessly with traditional workflows.

4. Slack as the Agentic Operating System - now Slack isn’t just a place to chat with your mates, it’s the central hub for working with AI agents in real time.

Some of the new Agentforce 360 features include:

• Agent Script - a way to write logic for your agents using a human-readable language.

• Hybrid Reasoning - basically combines traditional automation with large language models to make agents smarter.

• A new feature: Agentforce Voice - lets users just talk to Salesforce systems.

• Agentforce Vibes - a low-code tool for building apps from agent logic.

• Observability Dashboards - for monitoring how agents are doing.

Agentforce 360 emphasizes the collaboration between humans and ai agents, enhancing business workflows and customer success. In agent workflows, autonomous agents act as self-governing systems that drive efficiency and collaboration within enterprise environments.

2. New Partnerships and Integrations

Salesforce is expanding its AI partners network to make Agentforce 360 even more powerful.

• OpenAI and Anthropic models are now integrated into Agentforce 360 so customers can choose which one they want to use.

• GPT-5 integration means you can talk to ChatGPT and get access to Salesforce data.

• Slack AI upgrades now have advanced tools for summarizing things, doing more complex reasoning, and even generating code.

• Agentforce Commerce lets merchants sell products and manage orders all through chat-based channels.

3. Admin and Developer Tools to Make Your Life Easier

Salesforce has introduced some new admin and developer tools to make setting up and automating stuff a whole lot easier. Developers can leverage these tools for faster prototyping and workflow automation.

• Setup powered by Agentforce - now admins can use natural language to create and modify Salesforce setups, including creating dashboards, automations, or enterprise tools quickly and intuitively.

• Flow Query and Summarization - lets teams ask a flow what it’s doing and get a human-speak answer.

• DX Inspector - helps by deploying metadata and reference data together, making changes much less painful.

• Agent Builder with Authoring - a new low-code interface for designing, simulating, and tweaking agent workflows. With Agentforce Vibes, users can generate or utilize an app directly within the platform, enhancing integration and automation.

4. Rebranding - What's Changing and Why

Salesforce is rebranding Data Cloud as Data 360, because it now is much more than just data storage. As part of salesforce's new direction, they are creating a unified, agentic, and data-driven enterprise solution. They’re positioning themselves as a full-scale operational AI environment rather than a traditional CRM company. Expect to hear a lot more about the Agentic Enterprise from now on.

The new platform is built on a foundation of trusted ai, ensuring secure and reliable automation.

5. Major Investments and Focusing on AI

Salesforce is putting $15 billion into AI research, infrastructure and startup incubation over the next five years. CEO Marc Benioff is saying that while AI innovation is happening fast, enterprise adoption is still lagging - and they’re going to bridge that gap by making AI more accessible and reliable.

Slack is officially now at the heart of the Salesforce platform. It’s not just a tool for collaborating, but a way to interact with AI agents in real time, fully integrated into the day-to-day work and operational tasks of teams. Salesforce is positioning itself against other enterprise automation companies like ServiceNow, with a focus on end-to-end workflows powered by AI agents that enhance IT service management and workflow automation. The platform unifies service, marketing, and sales functionalities within the agentic enterprise architecture, enabling seamless collaboration and data-driven business processes.

Networking Opportunities at Dreamforce 2025

Dreamforce 2025 in San Francisco isn’t just about the latest product drops—it’s a powerhouse event for building connections and discovering what’s next in the agentic enterprise. Whether you’re a developer, admin, or business leader, the event is packed with opportunities to meet Salesforce MVPs, industry experts, and trailblazers who are shaping the future of enterprise AI.

One of the standout moments is the Agentforce Keynote, where you’ll see firsthand how AI agents are transforming business operations. Companies like Dell Technologies and Williams-Sonoma are taking the stage to share actionable insights on how Agentforce Supply Chain is driving customer success and reimagining productivity across the supply chain. These real-world stories offer a front-row seat to the power and innovation behind the agentic enterprise.

The Data Cloud Keynote is another can’t-miss session, diving deep into the latest advancements in trusted data and intelligent context. With a live demo from the EVP of Product at Snowflake, you’ll see how activating trusted data everywhere is unlocking new levels of business insight and agility. It’s a chance to learn how the next generation of enterprise AI is being built on a foundation of context-rich, actionable data.

Beyond the main stage, Dreamforce 2025 is buzzing with hands-on workshops, training sessions, and solution showcases. The Trailblazer Forest is the heart of community networking, where you can swap ideas with other professionals, explore new tools, and get inspired by the latest innovations in AI agents, Data Cloud, and the agentic OS powered by Slack. Slack itself is front and center as the command center for the agentic enterprise, showing how businesses are using it to drive collaboration, productivity, and innovation in real time.

Whether you’re looking to connect with peers, learn about the newest solutions, or get hands-on with the latest tools, Dreamforce 2025 delivers. It’s the ultimate platform for discovering how companies are leveraging enterprise AI, agentic enterprise strategies, and intelligent context to stay ahead. If you want to be part of the conversation shaping the future of business, Dreamforce is the place to be.

The Big Picture

Day 1 of Dreamforce 2025 has marked a pretty big turning point. Salesforce is no longer just a CRM company. They're building out the infrastructure for operating entire enterprises with AI. Agentforce 360 is one system that can reason, act and adapt in real-time.

The next couple of days will be a deep dive into how this all works, with sessions on governance, more industry-specific applications and a whole lot more about how Agentforce can change the game for your business.