The dilemma between Salesforce Classic and Lightning has been a topic of discussion for many businesses. Classic, being the original interface, offers familiarity and stability. It’s packed with features that many businesses have come to rely on over the years.
On the other hand, Lightning, introduced as the next-gen UI, brings a plethora of new functionalities. With its modern look, dynamic components, and enhanced dashboard capabilities, Lightning aims to redefine the user experience.
When deciding between the two, businesses should take stock of their current processes. What are the features they can't do without? Are they looking for a more intuitive and dynamic interface, or are the classic features sufficient? Sometimes, a phased approach works best, transitioning parts of the business to Lightning while retaining others in Classic.